Enhancing Communication
June 4, 2018 - 9:00 am - 12:00 pm
Are communication obstacles causing conflict and contributing to a toxic work environment?
Learn to remove barriers and get everyone on the same page.
Workshop Content:
- Opening communication channels to increase productivity, forward action, and get resolution
- Taking time to understand the other person’s point of view
- Using appreciative inquiry to comprehend issues, get all the facts, and determine the root of the issues
- Giving directives with influencing rather than commands
- Living in someone else’s shoes
- Framing the difficult conversation for enhanced understanding
Learn To:
- Recognize and acknowledge your impact on others
- Build and maximize trusting relationships for support and growth together
- Stimulate your thought patterns to see wider perspectives
- Listen empathetically and with honourable intent
- Encourage others to participate in the conversation
- Use active listening skills to ensure understanding and clarity
Courses and workshops are held at McDonald Green, 215 Holiday Inn Dr, Cambridge
For more information email training@mcdonaldgreen.com or call Toni at 519-654-9388