Assertiveness in the Workplace

January 1, 2020 - 9:00 am - 12:00 pm


** We will customize this workshop to fit your needs.  Contact toni@mcdonaldgreen.com to register **

Learn now and reap the benefits forever!

Workshop Content:

  • Assertiveness self assessment
  • Responding to challenges
  • 3 steps to employ when preparing for an encounter
  • Practicing diplomatic communication
  • Identifying personal strengths
  • New approaches to “being heard”
  • Exercises to gain confidence
  • 6 statements to get the conversation started
  • Role-play exercises to develop inner-strength
  • Implementing assertiveness strategies

Learn To:

  • Recognize passive & aggressive communication styles and how to relate
  • Identify the barriers that keep you from being assertive
  • Give feedback using a 4 step process
  • Get what you want by being direct and clear
  • Respond to negative feedback with 4 steps to exert confidence and acknowledgment
  • Gain control by building confidence
  • Improve communication skills
  • Develop self-assurance to foster transparency in the workplace


Courses and workshops are held at McDonald Green, 215 Holiday Inn Dr, Cambridge
For more information email training@mcdonaldgreen.com or call Toni at 519-654-9388

Sign Up For This Workshop

Ticket Type Price Spaces
Regular fee $164.00
Group discount $154.00